Charity HR solutions that make a difference

We know that supporting a HR department in a charitable (or not-for-profit) organisation brings it’s own unique challenges - which is why our collaborative style of professional HR consultancy services works alongside your team to provide personalised solutions fit for your charity.

At Dolen we’ve worked with charities for over a decade to provide cost-effective outsourced solutions that align with your mission and meet the unique demands of this industry. In particular, we’ve identified the need for:

  • Mission and value alignments

  • Volunteer management

  • Compliance and Ethics considerations

  • Diversity, Equality and Inclusion (DEI) policies

  • Employee and Volunteer wellbeing

  • Low-cost Training and Development

  • Provision of Non-Monetary Compensation and Benefits

  • Transparency in Communication

  • Fundraising and Donor Relations

  • Crisis Management

But our support goes beyond just ticking these boxes. We're want to help your team grow and thrive and provide expert guidance and support every step of the way so you can make a meaningful impact in your community.

Here are five key ways Dolen stands out from national HR firms:

  • At Dolen, we understand that every organisation is unique. That's why we offer tailored solutions that are specific to your industry and size. We won't just provide a generic template – we'll work closely with you to understand your needs and develop customised strategies that truly fit your organisation.

  • Forget about templates. At Dolen, we believe in rolling up our sleeves and getting the job done. Instead of sending you generic documents, we'll take the time to write personalised materials that address your organisation's specific requirements and challenges. From employee handbooks to disciplinary procedures, we've got you covered.

  • When it comes to those tough meetings – whether it's redundancy consultations or disciplinary hearings – we won't leave you hanging. Unlike national firms that might offer phone support, we'll be right there in the room with you, providing hands-on support and guidance every step of the way.

  • Are your managers spending too much time on HR admin tasks? Let us take care of it for you. By outsourcing your HR admin to Dolen, you and your managers can focus on what you do best – managing and growing your business. We'll handle the paperwork so you can get back to business.

  • At Dolen, we're not just here for management – we're here for your entire team. Our doors are always open, and your staff can call us anytime to talk things through, just like they would with any other HR department. Whether it's a question, concern, or just needing someone to listen, we're here to support your staff every step of the way.

Driving Charity HR Best Practices in Wales

So whether you’re looking to establish the best HR solutions for your charity, developing volunteer management strategies, ensuring your HR compliance or focusing on non-profit employee retention, we’ve worked with charities all over Wales to help them upgrade their HR operation. 

Discover a solution that is cost-effective for you with Dolen HR - tailored for the needs of your business.

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